Ground Water Information Center | MBMG Data Center
Montana Bureau of Mines and Geology
Montana Tech of The University of Montana
1300 West Park Street - Natural Resources Building Room 329
Butte Montana 59701-8997
Ph: (406) 496-4336 Fx: (406) 496-4343
9/21/2017
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The following tables summarize survey responses received by GWIC during November 2002. 194 of 653 users (30%) who logged in during November answered the survey.

To view the responses for an individual customer group, click on their hyperlinked customer type. To redisplay all groups, click Show All.



Customer Types
Customer Type Surveys % Chart
Commercial 0 0 %  
Consultant 49 100 %
Driller 0 0 %  
Education (Student) 0 0 %  
Education (Teacher) 0 0 %  
Government (County) 0 0 %  
Government (State) 0 0 %  
Government (Federal) 0 0 %  
Industrial 0 0 %  
NRIS 0 0 %  
Public/Landowner 0 0 %  
Realtor 0 0 %  
Surveyor 0 0 %  
Show All 49 100%  

 

1. In the past year how often have you used the GWIC website?
Response Chart Count %
1-4 times 8 17.02%
Monthly 17 36.17%
Weekly 8 17.02%
2-4 times a week 13 27.66%
Daily 1 2.13%
Total Responses   47 100.00%
Did Not Respond   2  

2. How often does the website meet your needs?
Response Chart Count %
None of the time   0 0.00%
Some of the time 1 2.13%
Average 3 6.38%
Often 33 70.21%
Always 10 21.28%
Total Responses   47 100.00%
Did Not Respond   2  

3. How easy is the website to use?
Response Chart Count %
Very Hard   0 0.00%
Medium Hard 3 6.38%
Medium Easy 17 36.17%
Very Easy 27 57.45%
Total Responses   47 100.00%
Did Not Respond   2  

4. How do you value our website service?
Response Chart Count %
No value   0 0.00%
Little value   0 0.00%
Moderate value 1 2.17%
Significant value 22 47.83%
Critical value 23 50.00%
Total Responses   46 100.00%
Did Not Respond   3  

5. How would the loss of GWIC service impact you?
Response Chart Count %
No impact   0 0.00%
Little impact   0 0.00%
Moderate impact 9 19.15%
Significant impact 15 31.91%
Critical impact 23 48.94%
Total Responses   47 100.00%
Did Not Respond   2  

6. How important is is that GWIC contains current data?
Response Chart Count %
No importance   0 0.00%
Little importance   0 0.00%
Moderate importance 1 2.13%
Significant importance 28 59.57%
Critical importance 18 38.30%
Total Responses   47 100.00%
Did Not Respond   2  

7. How useful are GWIC data in determing drilling depths?
Response Chart Count %
Never   0 0.00%
Rarely 3 7.89%
Generally 4 10.53%
Often 23 60.53%
Always 8 21.05%
Total Responses   38 100.00%
Did Not Respond   11  

8. How useful are GWIC data in completing property sales?
Response Chart Count %
Never 4 22.22%
Rarely 3 16.67%
Generally 3 16.67%
Often 7 38.89%
Always 1 5.56%
Total Responses   18 100.00%
Did Not Respond   31  

9. How useful are GWIC data in dealing with land subdivision issues?
Response Chart Count %
Never 2 6.45%
Rarely 1 3.23%
Generally 5 16.13%
Often 12 38.71%
Always 11 35.48%
Total Responses   31 100.00%
Did Not Respond   18  

10. How useful are GWIC data in completing your ground-water research?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 5 11.36%
Often 22 50.00%
Always 17 38.64%
Total Responses   44 100.00%
Did Not Respond   5  

11. If you make ground-water management decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely 1 4.35%
Generally 4 17.39%
Often 14 60.87%
Always 4 17.39%
Total Responses   23 100.00%
Did Not Respond   26  

12. If you make ground-water development decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely 1 3.85%
Generally 7 26.92%
Often 12 46.15%
Always 6 23.08%
Total Responses   26 100.00%
Did Not Respond   23  

13. If you make ground-water protection decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely 4 12.50%
Generally 2 6.25%
Often 14 43.75%
Always 12 37.50%
Total Responses   32 100.00%
Did Not Respond   17  

14. Does internet access to GWIC data save you money?
Response Chart Count %
Never   0 0.00%
Rarely 2 4.35%
Generally 5 10.87%
Often 11 23.91%
Always 28 60.87%
Total Responses   46 100.00%
Did Not Respond   3  

15. Is access to GWIC data worth the cost to the taxpayer to provide it?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 2 4.65%
Often 8 18.60%
Always 33 76.74%
Total Responses   43 100.00%
Did Not Respond   6  

16. Each time you login, access to GWIC provides an economic benefit of...?
* ($ 189.55 / session )
Response Chart Count %
Less than $10 2 6.06%
Between $10 and $100 19 57.58%
Between $101 and $400 8 24.24%
Between $401 and $1000 3 9.09%
Greater than $1000 1 3.03%
Total Responses   33 100.00%
Did Not Respond   16  

* Economic benefit is calculated using a weighted average of responses given. Values assigned per catagory are: (<$10) = $5; ($10-$100) = $55; ($101-$400) = $250; ($401-$1000) = $700; (>$1000) = $1100.


17. How often does the Wells - Printable report meet your needs?
Response Chart Count %
I do not use it 1 2.38%
Rarely meets 1 2.38%
Generally meets 5 11.90%
Often meets 22 52.38%
Always meets 13 30.95%
Total Responses   42 100.00%
Did Not Respond   7  

18. How often does the Wells - Download report meet your needs?
Response Chart Count %
I do not use it 1 2.63%
Rarely meets   0 0.00%
Generally meets 6 15.79%
Often meets 21 55.26%
Always meets 10 26.32%
Total Responses   38 100.00%
Did Not Respond   11  

19. How often does the Lithology report meet your needs?
Response Chart Count %
I do not use it 2 5.00%
Rarely meets 5 12.50%
Generally meets 14 35.00%
Often meets 16 40.00%
Always meets 3 7.50%
Total Responses   40 100.00%
Did Not Respond   9  

20. How often does the SWL Summary report meet your needs?
Response Chart Count %
I do not use it 4 12.50%
Rarely meets 1 3.13%
Generally meets 9 28.13%
Often meets 16 50.00%
Always meets 2 6.25%
Total Responses   32 100.00%
Did Not Respond   17  

21. How often does the Field Visit report meet your needs?
Response Chart Count %
I do not use it 8 34.78%
Rarely meets 3 13.04%
Generally meets 6 26.09%
Often meets 6 26.09%
Always meets   0 0.00%
Total Responses   23 100.00%
Did Not Respond   26  

22. How often does the Water Quality report meet your needs?
Response Chart Count %
I do not use it 4 15.38%
Rarely meets 5 19.23%
Generally meets 6 23.08%
Often meets 9 34.62%
Always meets 2 7.69%
Total Responses   26 100.00%
Did Not Respond   23  

23. How often does the One page Site/Well report meet your needs?
Response Chart Count %
I do not use it 2 5.71%
Rarely meets 1 2.86%
Generally meets 6 17.14%
Often meets 21 60.00%
Always meets 5 14.29%
Total Responses   35 100.00%
Did Not Respond   14  

24. How often does the One page SWL hydrograph report meet your needs?
Response Chart Count %
I do not use it 7 28.00%
Rarely meets 2 8.00%
Generally meets 4 16.00%
Often meets 11 44.00%
Always meets 1 4.00%
Total Responses   25 100.00%
Did Not Respond   24  

25. How often does the One page water-quality analysis report meet your needs?
Response Chart Count %
I do not use it 5 20.83%
Rarely meets 4 16.67%
Generally meets 6 25.00%
Often meets 9 37.50%
Always meets   0 0.00%
Total Responses   24 100.00%
Did Not Respond   25  

26. How often do the Ground-Water Characterization Program and MBMG Projects data reports meet your needs?
Response Chart Count %
Never   0 0.00%
Rarely 2 8.70%
Generally 7 30.43%
Often 12 52.17%
Always 2 8.70%
Total Responses   23 100.00%
Did Not Respond   26  

27. How often do the Ground-Water Characterization maps meet your needs?
Response Chart Count %
Never   0 0.00%
Rarely 2 8.00%
Generally 10 40.00%
Often 11 44.00%
Always 2 8.00%
Total Responses   25 100.00%
Did Not Respond   24  

28. Would you use a search by drainage basin option?
Response Chart Count %
No 6 16.67%
Yes 30 83.33%
Total Responses   36 100.00%
Did Not Respond   13  

29. Would you use a search by geologic source option?
Response Chart Count %
No 7 18.42%
Yes 31 81.58%
Total Responses   38 100.00%
Did Not Respond   11  

30. Would you use an interactive web-based mapping application?
Response Chart Count %
No   0 0.00%
Yes 43 100.00%
Total Responses   43 100.00%
Did Not Respond   6  

 

Comments

  • I have found that the -printable- and the -download- do not always bring up the same information. Download is more thorough- thus printable is unreliable. Otherwise- this site has saved you and me a ton of time. Without it- I would have to call someone with the GWIC to ask for the data.
  • Wonderful service...keep it up!
  • your website is very useful to me and the recent adaptations/modifications to the site have made it more user friendly. Keep up the good work
  • Overall- this is a great site. It saves me bundles of time and money. Having this information available over the web is infinitely better than the old days of digging through files. Keep up the good work!
  • I work for a national company and I know of no other state that that has a web site comparable to GWIC-s ease of use and quality and quantity of information. The GWIC data base it critical to groundwater protection and management issues.
  • Critique of obviously deficient data in well logs (e.g.- GWIC Id 140667- where 590 ft is listed as SWL when total depth of the well is 510 ft). Also- highlighting of incomplete test data- such as lack of recovery monitoring would help users understand that performance data is questionable.
  • It is often difficult to tie the well logs to an exact property because of incomplete location information such as Lot #- Tract #- or COS etc. Often the original owner is longer associated with the property. Need better location information. Thank you
  • I feel that well log information- that is well depth- SWL- PWL- test duration- lithology- etc. should be mandatory by all drillers- and the report cannot be accepted without sensible data on the well log report. Far too many reports do not have lithology- PWL or data that makes no sense- such as PWL deeper than the depth of the well.
  • It-s great that this site is compatible with the NRIS web site.
  • ONE PAGE REPORT ALMOST ALWAYS USES 2 PAGES WITH JUST THE DISCLAIMER ON SECOND PAGE OFTEN WASTING PAPER. THANKS
  • I AM A INDEPENDENT CONTRACTOR WATER SYSTEM OPERATOR. THIS INFORMATION IS INVALUABLE TO MY WORK. TO OFTEN OWNERS OF WELLS HAVE NO CLUE AS TO WHAT THEY OWN. INFO. FROM YOUR SITE HELPS ME DETERMINE PUMPING INFORMATION- ETC.

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