Ground Water Information Center | MBMG Data Center
Montana Bureau of Mines and Geology
Montana Tech of The University of Montana
1300 West Park Street - Natural Resources Building Room 329
Butte Montana 59701-8997
Ph: (406) 496-4336 Fx: (406) 496-4343
11/21/2017
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The following tables summarize the survey responses received by GWIC between November 12th and December 17th, 2010.

To view the responses for an individual customer group, click on the group's hyperlinked customer type. To redisplay all groups, click Show All.


Tabular View | Survey View | Graphical View


Customer Types
Customer Type Surveys % Chart
Commercial 0 0 %  
Consultant 0 0 %  
Driller 0 0 %  
Education (Student) 0 0 %  
Education (Teacher) 0 0 %  
Government (County) 0 0 %  
Government (State) 22 100 %
Government (Federal) 0 0 %  
Industrial 0 0 %  
NRIS 0 0 %  
Public/Landowner 0 0 %  
Realtor 0 0 %  
Surveyor 0 0 %  
Not Reported 0 0 %  
Show All 22 100%  

 

1. In the past year how often have you used the GWIC website?
Response Chart Count %
1-4 times 2 9.09%
Monthly 2 9.09%
Weekly 10 45.45%
2-4 times a week 4 18.18%
Daily 4 18.18%
Total Responses   22 100.00%
Did Not Respond   0  

2. How often does the website meet your needs?
Response Chart Count %
None of the time   0 0.00%
Some of the time   0 0.00%
Average   0 0.00%
Often 16 72.73%
Always 6 27.27%
Total Responses   22 100.00%
Did Not Respond   0  

3. How easy is the website to use?
Response Chart Count %
Very Hard   0 0.00%
Medium Hard   0 0.00%
Medium Easy 10 45.45%
Very Easy 12 54.55%
Total Responses   22 100.00%
Did Not Respond   0  

4. How do you value our website service?
Response Chart Count %
No value   0 0.00%
Little value   0 0.00%
Moderate value   0 0.00%
Significant value 5 23.81%
Critical value 16 76.19%
Total Responses   21 100.00%
Did Not Respond   1  

5. How would the loss of GWIC service impact you?
Response Chart Count %
No impact   0 0.00%
Little impact   0 0.00%
Moderate impact 1 4.55%
Significant impact 9 40.91%
Critical impact 12 54.55%
Total Responses   22 100.00%
Did Not Respond   0  

6. How important is it that GWIC data be up to date?
Response Chart Count %
No importance   0 0.00%
Little importance   0 0.00%
Moderate importance 2 9.09%
Significant importance 8 36.36%
Critical importance 12 54.55%
Total Responses   22 100.00%
Did Not Respond   0  

7. How useful are GWIC data in determing drilling depths?
Response Chart Count %
Never   0 0.00%
Rarely 1 5.88%
Generally 5 29.41%
Often 8 47.06%
Always 3 17.65%
Total Responses   17 100.00%
Did Not Respond   5  

8. How useful are GWIC data in completing property sales?
Response Chart Count %
Never   0 0.00%
Rarely 1 16.67%
Generally 2 33.33%
Often 2 33.33%
Always 1 16.67%
Total Responses   6 100.00%
Did Not Respond   16  

9. How useful are GWIC data in dealing with land subdivision issues?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 1 10.00%
Often 7 70.00%
Always 2 20.00%
Total Responses   10 100.00%
Did Not Respond   12  

10. How useful are GWIC data in completing your ground-water research?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally   0 0.00%
Often 14 63.64%
Always 8 36.36%
Total Responses   22 100.00%
Did Not Respond   0  

11. If you make ground-water management decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 2 22.22%
Often 5 55.56%
Always 2 22.22%
Total Responses   9 100.00%
Did Not Respond   13  

12. If you make ground-water development decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 2 40.00%
Often 2 40.00%
Always 1 20.00%
Total Responses   5 100.00%
Did Not Respond   17  

13. If you make ground-water protection decisions, how often does access to GWIC improve your decision making?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 1 7.14%
Often 7 50.00%
Always 6 42.86%
Total Responses   14 100.00%
Did Not Respond   8  

14. Does internet access to GWIC data save you money?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally   0 0.00%
Often 4 23.53%
Always 13 76.47%
Total Responses   17 100.00%
Did Not Respond   5  

15. Is access to GWIC data worth the cost to the taxpayer to provide it?
Response Chart Count %
Never   0 0.00%
Rarely   0 0.00%
Generally 1 4.76%
Often 2 9.52%
Always 18 85.71%
Total Responses   21 100.00%
Did Not Respond   1  

16. Each time you login, access to GWIC provides an estimated economic benefit of...?
* ($ 89.00 / session)
Response Chart Count %
Less than $10 1 10.00%
Between $10 and $100 7 70.00%
Between $101 and $400 2 20.00%
Between $401 and $1000   0 0.00%
Greater than $1000   0 0.00%
Total Responses   10 100.00%
Did Not Respond   12  

* Economic benefit is calculated using a weighted average of responses given. Values assigned per catagory are: (<$10) = $5; ($10-$100) = $55; ($101-$400) = $250; ($401-$1000) = $700; (>$1000) = $1100.


17. How valuable are long-term water-level monitoring records (hydrographs etc.)?
Response Chart Count %
Never   0 0.00%
Rarely 3 15.79%
Generally 5 26.32%
Often 5 26.32%
Always 6 31.58%
Total Responses   19 100.00%
Did Not Respond   3  

18. How often do the Ground-Water Characterization Program and MBMG Projects data reports meet your needs?
Response Chart Count %
I do not use it   0 0.00%
Rarely meets 2 15.38%
Generally meets 2 15.38%
Often meets 5 38.46%
Always meets 4 30.77%
Total Responses   13 100.00%
Did Not Respond   9  

19. How often do Ground-Water Characterization maps meet your needs?
Response Chart Count %
I do not use it   0 0.00%
Rarely meets 1 8.33%
Generally meets 4 33.33%
Often meets 4 33.33%
Always meets 3 25.00%
Total Responses   12 100.00%
Did Not Respond   10  

 

Comments

  • THIS IS A VITAL SERVICE I USE ALL THE TIME AND HAVE FOR YEARS IN BOTH WASTEWATER TREATMENT FACILITY PERMITTING AND TEH DRINKING WATER PROGRAM
  • MBMG EMPLOYEE
  • ACCURACY OF LAT/LON LOCATIONS ARE MY ONLY COMPLAINT.
  • I ALSO USE THIS SITE TO HELP EDUCATE HOMEOWNERS AND POTENTIAL HOMEOWNERS ABOUT THIER WATER RIGHTS.
  • WHEN WE ACCESS WATER WELL DATA, YOUR WEBSITE GIVES US THE OPTION OF PLOTTING THE LOCATION OF A WATER WELL ON A TOPOGRAPHIC MAP. THIS IS EXTREMELY USEFUL, BUT WHEN WE PRINT THE MAP, IT DOES NOT TELL YOU WHICH WATER WELL HAS BEEN PLOTTED. I HAVE TO WRITE EITHER THE WATER WELL NAME OR THE GWIC ID NUMBER, BY HAND, ON THE MAP. IT WOULD HELP IF THE GWIC NUMBER OF THE PLOTTED WELL BE GENERATED AUTOMATICALLY ON THE MAP, OR IN THE MARGIN.
  • I USE GWIC TO FIND WELLS ON PROPERTY THAT A WATER RIGHT SHOULD HAVE BEEN FILE BUT WASN'T. THIS IS USUALLY DONE AS RESEARCH FOR PROPERTY SALES.
  • THE ONE PITFALL OF USING GWIC DATA IS THAT IT CAN BE DIFFICULT MATCH UP A PARTICULAR WELL WITH AN ADDRESS OR A PRECISE LOCATION, ESPECIALLY IF IT IS AN OLDER WELL. WOULD BE NICE TO KNOW IF A GIVEN WELL IN GWIC HAS BEEN FIELD-VERIFIED BY MBMG OR OTHER GOVERNMENTAL PERSONNEL.
  • CURRENT DRILLER'S LOG DATA IS EXTREMELY HELPFUL FOR A WIDE VARIETY OF PROJECTS. WEB ACCESS BOTH THROUGH MBMG AND THE NRIS SITES IS ALSO A GREAT ADVANTAGE FOR USERS IN MONTANA. I CAN ONLY APPLAUD YOUR EFFORTS TO MAINTAIN AND IMPROVE GWIC. IN ADDITION, MAKING THE GEOLOGIC AND HYDROLOGIC MAPS AVAILABLE ONLINE IS AN EXCELLENT SERVICE.
  • I FIND THE SCANNED DOCUMENTS AND WELL LOGS EXTREMELY USEFUL AS SOMETIMES THEY HAVE MORE INFORMATION OR HISTORICAL SIGNIFICANCE. PLEASE CONTINUE PROVIDING A HIGH QUALITY OF SERVICE.
  • I REALLY APPRECIATE THE SERVICE GWIC PROVIDES NOT ONLY TO OUR OFFICE BUT ALSO TO CALLERS WE ASSIST LOOKING FOR WELL LOG INFORMATION. THESE CALLERS ARE USUALLY PRIVATE CITIZENS LOOKING FOR THEIR WELL INFORMATION AND OFTENTIMES, GWIC IS THE ONLY PLACE THEY CAN ACCESS IT IF THE INFORMATION WAS NEVER PROVIDED WITH THE WATER RIGHT FILING MATERIALS. IT SEEMS QUITE A FEW OF OUR CUSTOMERS RELY ON GWIC SERVICES AS WELL FOR ESTIMATING POSSIBLE WELL DEPTHS IN THEIR AREA.

  •